I had chosen this topic to be a part of my final project. I got to interact with many people and understand how they take their jobs. Just as a job confined in the job description or something that is much more than that. It wasn't too surprising to find that there weren't many people who looked upon their job more than what was asked of them unless there was a reward waiting. But I did find some people for whom the job was more than just an imposed responsibility.
Cultivating OCB in the employees is a way to motivate and retain the employees. When they begin to believe they are a part of the organization, the organizational goals get linked and tied to their personal goals. The benefits of cultivating OCB among the employees is that, it benefits the organization as the employees are more sincere and carry out their duties unfailingly. Benefits to the employee is that he is more satisfied in his job, takes responsibility and this in turn increases motivation and performance.
Thus it becomes a mutual relationship for the organization and the employees.
References:
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Nice posting Smita.
ReplyDeleteIts is almost recently that organizations have started realizing the importance of concepts like, employee welfare, employee engagement, OCB etc. OCB can also be included in Appraisal system to reward the employees with positive OCB. Though positive OCB actions are not directly reflected in firm's performance but yet they facilitate management methodologies that have direct impact on firm's performance..
Rightly said Meetu. I noticed that where I did my study the higher officials were not aware of OCB at all. I wondered if it is made aware and such people recognized what a great method of motivation it could be.
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